kno89 Casino & Sportsbook Data Care

This page describes what we collect when you use kno89 and how we keep that data protected. We collect personal information during account registration, financial data linked to deposits and withdrawals, and game activity records. All information is encrypted, stored securely, and used only for account management, legal compliance, and service improvement.

We do not sell your data to third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to confirm your transactions, and with legal authorities when required by Indonesian law. You have the right to request access to, correct, or delete your personal data, subject to compliance obligations.

This policy applies to all users accessing kno89 via Android, iOS, or desktop browsers. Services are available only where local law permits.

What We Collect on kno89

Personal Information During Registration

When you create an account on kno89, we collect your legal name, date of birth, email address, and phone number. We also collect a copy of your identity document (national ID, passport, or driver's license) for KYC verification. This information is required by Indonesian anti-money-laundering regulations. We do not proceed with account activation until KYC is complete.

Payment and Financial Data

We record every deposit and withdrawal you make on kno89. This includes the payment method used (DANA, e-wallet, mobile banking, bank account, etc.), the amount, the date, and the transaction status. We do not store your raw bank account numbers or e-wallet credentials — these are encrypted by our payment partners and we receive only confirmation that the transaction succeeded.

We retain financial records for seven years to comply with Indonesian tax and financial-crime reporting regulations.

Game Activity and Betting Records

We log every bet you place on kno89 — the game or market, the stake, the odds, and the outcome. We record your account balance after each transaction. We also log login times, device information (Android or iOS, browser type), and IP addresses for security purposes. This data helps us detect unauthorized access and investigate account disputes.

Your Account History is Always Available

You can review all your kno89 activity — bets, deposits, withdrawals, logins — anytime via Account > Transactions. This history is your record of your account activity and can be exported or printed for your records.

Device and Usage Information

When you use kno89 on your Android phone or iOS browser, we collect technical information: your device model, operating system version, app version, connection type (4G, WiFi), and approximate location based on IP address. We use this data to optimize our platform for different devices and to provide English support suited to your region (Jakarta, Surabaya, Bandung, Medan, and elsewhere).

We do not track your location with GPS or request permission to access your location services. IP-based location is approximate and used only for support and fraud prevention.

How We Use and Protect Your Data

Data Protection and Encryption

All data transmission between your device and kno89's servers uses TLS 1.3 encryption. Your personal data (name, identity, email) is stored in encrypted form using AES-256 encryption. Payment data is encrypted and stored separately from gaming records. We do not store passwords — instead, we store cryptographically hashed versions that we cannot reverse to retrieve the original password.

Our servers may be located outside Indonesia, but all data processing complies with Indonesian regulations. We do not transfer your data to countries with lower data-protection standards without explicit legal basis.

Who We Share Your Data With

We share your data only with third parties necessary to operate kno89:

We do not sell, rent, or share your data with marketing companies, advertisers, or unrelated third parties.

Note: During the withdrawal review window (24–72 hours), we may request additional information (bank statements, proof of identity) to verify your request. We use this data only for compliance and discard it after the withdrawal is approved or denied.

Data Retention

We retain personal data (name, identity, email) for as long as your kno89 account is active. If you request account deletion, we keep your data for five additional years to comply with Indonesian financial-crime reporting rules, then delete it permanently.

Game activity records are retained for two years. Financial records are retained for seven years as required by tax law. Temporary logs (IP addresses, device information) are deleted after 90 days.

Your Rights Regarding Your Data

You have the right to access all personal data we hold about you. Request this via Account > Data > Export My Data. We will provide a copy within 10 business days.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong, contact us via the support chat and we will update it.

You have the right to request deletion of your data, subject to legal retention requirements. We will delete non-essential data immediately and retain required data for the periods listed above.

You have the right to object to marketing communications. We do not send marketing emails or SMS unless you opt in. You can disable notifications anytime in Account > Settings > Notifications.

Cookies and Tracking

Our kno89 website and app use cookies to maintain your login session and remember your preferences (language, odds format, video quality). These cookies are essential to the platform — without them, you would need to log in on every visit.

We do not use cookies to track you across other websites. Our analytics platform counts visits and user actions (button clicks, page loads) but does not identify individual users or create detailed profiles. This helps us improve kno89's performance and usability.

Security Practices

We maintain several security measures to protect your kno89 account:

Report a Security Issue Immediately

If you believe your kno89 account has been compromised, or if you discover a security vulnerability in our platform, contact our support team immediately via the app. Do not post vulnerabilities on social media — report them directly to us so we can fix them before others are affected.

Cross-Border Data and Jurisdiction

kno89's servers may be located in countries outside Indonesia. By using our platform, you consent to your data being processed outside Indonesia, though it remains subject to Indonesian law and our privacy commitments.

If you access kno89 from outside Indonesia, you do so at your own risk and responsibility. We do not verify whether access is legal in your jurisdiction. Services are available only where local law permits.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you via email or by posting a notice on kno89. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact kno89

If you have questions about this privacy policy or want to exercise your data rights, contact us:

Encryption
TLS 1.3 + AES-256
Retention
Per legal requirement
Your rights
Access, correct, delete
Contact
App chat or email
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