kno89Terms of Use

We at kno89 require all account holders to complete KYC verification and agree to our account policies before deposits are permitted. Our terms cover account registration, deposit and withdrawal procedures, game rules, dispute resolution, and your rights and responsibilities as a user of our platform.

These terms apply to every user of kno89, whether accessing via Android APK, iOS browser, or desktop. By creating an account on kno89, you accept these conditions. If you do not agree, do not register or use our services. Services are available only where local law permits.

This page outlines the key terms governing your account and activity on kno89.

Account Opening and Verification on kno89

Registration Requirements

When you register an account on kno89, you provide your legal name, date of birth, email address, phone number, and identity document details. You confirm that all information is accurate and current. We verify your identity against government records before your account is eligible for deposits.

You must be of legal age in your jurisdiction to use kno89. You are solely responsible for verifying that your access and use comply with the laws of your location. We do not permit multiple accounts per person. If we detect duplicate accounts linked to the same identity, we reserve the right to close all such accounts and forfeit any balance.

KYC Verification Process

KYC (Know Your Customer) verification is mandatory. We collect identity details during registration and verify them against government databases. Verification typically completes within one business day. In some cases, we may request additional documents (passport scans, utility bills, or recent photos) to confirm your identity. You must provide these documents within seven days of our request, or we will suspend your account pending completion.

Once verified, your account is eligible to deposit and play. If verification fails or documents are rejected, we will contact you with the reason and request resubmission or account closure.

Deposits and Withdrawals on kno89

Accepted Payment Methods

kno89 accepts deposits via eight payment methods: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). You select your preferred method during deposit. E-wallet deposits confirm within minutes. Bank transfers confirm within one business day after you complete the virtual account deposit.

We do not charge deposit fees. The amount you transfer is the amount credited to your account. Minimum and maximum deposit amounts vary by payment method and are displayed during checkout. You are responsible for ensuring your payment method is legitimate and that funds come from a lawful source.

Withdrawal Conditions on kno89

To withdraw from kno89, your account must be verified, and you must have a non-zero balance. Withdrawals always return to the payment method you used to deposit. If you deposited via mobile banking, your withdrawal goes back to local payment. This policy prevents unauthorized transfers and protects your funds.

When you initiate a withdrawal, we begin a standard review window (typically 24 to 72 hours) during which we verify your request against your account history, deposit sources, and balance. During review, your withdrawal shows as "Pending," and the amount is reserved. Once approved, your funds transfer to your original payment method within 1–3 business days depending on your bank or e-wallet provider.

Minimum Withdrawal Amount

We maintain a minimum withdrawal amount of fifty thousand rupiah on kno89. You cannot withdraw less than this threshold. If your balance falls below the minimum, you must deposit additional funds or forfeit your balance upon account closure.

Gaming Policy and Dispute Resolution

Game Integrity and Fairness

All outcomes on kno89 (football odds settlement, live-dealer game results, slot payouts, esports market resolution) are determined by certified random-number generation or real-time events (match outcomes, card deals). We do not manipulate odds, delay outcomes, or alter results based on account balance, betting history, or time of day. Each bet is independent.

During major football events like Liga 1 matches, Piala AFF fixtures, or international tournaments, our odds reflect real-time market movement. Odds are locked in when you place your bet. If odds change before the match begins, your original locked-in price applies.

Account Security and Data Protection

We protect your account with TLS 1.3 encryption for all data transmitted between your device and kno89. Your personal data (name, identity, email, phone) is stored with AES-256 encryption. Payment information is handled by our trusted payment partners; we do not store raw bank or e-wallet credentials.

You are responsible for maintaining the confidentiality of your password and 2FA code. We never request your password via email or chat. If you suspect unauthorized access, contact our support team immediately. We can lock your account pending investigation. You agree to log out of shared devices before handing them to others.

Bonus Terms and Promotions on kno89

Any bonus or promotional offer on kno89 is subject to specific terms displayed at the time of offer. Bonuses are credited only to verified accounts and may have wagering requirements before withdrawal. We reserve the right to modify or withdraw promotions at any time with notice. Abuse of bonuses (such as rapid deposit-and-withdrawal cycles to claim multiple bonuses) may result in account closure and forfeiture of bonus funds.

Dispute Resolution

If you have a dispute regarding bet settlement, account balance, or service issue on kno89, contact our support team via the Help menu in the app or via email. We investigate disputes within five business days and provide a resolution. If you disagree with our resolution, you may escalate the matter for further review.

Any dispute not resolved within 30 days may be subject to arbitration or local legal jurisdiction depending on your location. We encourage you to resolve issues through our support process before pursuing legal action.

Account Closure and Forfeiture

We reserve the right to close your kno89 account at any time if we detect fraud, abuse, or violation of these terms. Upon closure, your account balance is forfeited unless we determine otherwise. You may request account closure at any time via Account > Settings > Close Account. Once closed, your account cannot be reopened, and any balance is lost.

Service Availability and Jurisdiction

kno89 services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's laws. We do not offer our services in jurisdictions where online wagering is prohibited. We may restrict or deny access to accounts based on geolocation, payment method, or other risk factors.

These terms are governed by the laws of Indonesia. Any legal action or claim arising out of your use of kno89 shall be resolved under Indonesian legal jurisdiction.

Your Responsibilities on kno89

By using kno89, you agree to follow these terms and comply with all applicable laws. You are responsible for ensuring your account information is accurate, your payment methods are legitimate, and your use of the platform does not violate local regulations. You accept full responsibility for any bets you place and outcomes you receive.

We at kno89 commit to fair play, transparent policies, and secure handling of your data. We enforce KYC verification, maintain encryption for all transactions, and process withdrawals within our stated timelines. If you have questions about these terms, contact our support team via the app or email.